Estia Health Tuncurry
4 Bonventi Close, Tuncurry NSW 2428
★★★★★
Overall Star Rating · October 2026 government data
Run by ESTIA INVESTMENTS PTY. LTD. Private for Profit Large home 124 places Large rural towns
Star Ratings breakdown
| Category | This home | Tuncurry average | NSW average |
|---|---|---|---|
| Overall | ★★★★★ 5 | 4.5 | 3.9 |
| Residents' Experience | ★★★★★ 4 | 4 | 3.8 |
| Compliance | ★★★★★ 5 | 5 | 4.8 |
| Staffing | ★★★★★ 5 | 3.5 | 3.1 |
| Quality Measures | ★★★★★ 5 | 4 | 3.2 |
Rating over time
| Release | Overall | Residents' Experience | Compliance | Staffing | Quality Measures |
|---|---|---|---|---|---|
| October 2026 | 5 | 4 | 5 | 5 | 5 |
| August 2026 | 4 | 4 | 5 | 3 | 4 |
| May 2026 | 4 | 4 | 5 | 3 | 5 |
| February 2026 | 4 | 4 | 5 | 3 | 4 |
| October 2025 | 4 | 4 | 5 | 3 | 5 |
| August 2025 | 4 | 4 | 5 | 3 | 4 |
Staffing
Residents received an average of 254 minutes of care per day (target 224), including 52 minutes from registered nurses (target 45).
| Actual | Target | |
|---|---|---|
| Total care minutes | 254 | 224 |
| Registered nurse minutes | 52 | 45 |
Compliance
Notice of Non-Compliance (NCN) applied 19 Oct 2018, ends 6 Mar 2019.
Quality measures
Percentage of residents affected in the reporting period. Lower is better.
| Pressure injuries | 0% |
| Restrictive practices | 5% |
| Unplanned weight loss | 2% |
| Falls | 31% |
| Falls causing major injury | 0% |
| Polypharmacy (9+ medicines) | 17% |
| Antipsychotic use | 7% |
What residents said
Residents' Experience survey, 2025. Percentage of residents answering each way.
| Topic | Always | Most of the time | Some of the time | Never |
|---|---|---|---|---|
| Food | 30% | 55% | 10% | 5% |
| Safety | 100% | 0% | 0% | 0% |
| Operation | 60% | 40% | 0% | 0% |
| Care Need | 95% | 5% | 0% | 0% |
| Competent | 60% | 40% | 0% | 0% |
| Independent | 100% | 0% | 0% | 0% |
| Explain | 65% | 30% | 5% | 0% |
| Respect | 85% | 15% | 0% | 0% |
| Follow Up | 60% | 35% | 0% | 5% |
| Caring | 95% | 5% | 0% | 0% |
| Voice | 90% | 5% | 5% | 0% |
| Home | 95% | 0% | 5% | 0% |
Rooms and prices
This home hasn't shared its room prices with us yet. Check current room prices on My Aged Care or ask the home directly.
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Other homes nearby
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 2/5Quality Measures: 3/5 Care minutes: 224/day
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 2/5Quality Measures: 3/5 Care minutes: 227/day
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★★★★★Residents' Experience: 4/5Compliance: 4/5Staffing: 4/5Quality Measures: 5/5 Care minutes: 212/day
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 2/5Quality Measures: 2/5 Care minutes: 232/day
Information on this page is provided from publicly available sources and/or information supplied by the provider. Prices, availability and services may change. Please confirm current information directly with the provider before making a decision.
Last checked: 31 October 2026.
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