Eventide Charters Towers
54 Dalrymple Road, Richmond Hill QLD 4820
Overall Star Rating · October 2026 government data
Run by Townsville Hospital and Health Service Government Medium home 110 places Medium rural towns
Star Ratings breakdown
| Category | This home | Richmond Hill average | QLD average |
|---|---|---|---|
| Overall | Not rated | 4 | 3.7 |
| Residents' Experience | Not rated | 4 | 3.6 |
| Compliance | Not rated | 5 | 4.7 |
| Staffing | ★★★★★ 5 | 3.5 | 3.2 |
| Quality Measures | ★★★★★ 1 | 2 | 2.9 |
Rating over time
| Release | Overall | Residents' Experience | Compliance | Staffing | Quality Measures |
|---|---|---|---|---|---|
| October 2026 | — | — | — | 5 | 1 |
| August 2026 | — | — | — | — | — |
| May 2026 | — | — | — | — | — |
| February 2026 | — | — | — | — | — |
| October 2025 | 4 | 4 | 5 | 5 | 3 |
| August 2025 | 4 | 4 | 5 | 5 | 3 |
Staffing
Residents received an average of 228 minutes of care per day (target 198), including 85 minutes from registered nurses (target 41).
| Actual | Target | |
|---|---|---|
| Total care minutes | 228 | 198 |
| Registered nurse minutes | 85 | 41 |
Compliance
No compliance details in this release.
Quality measures
Percentage of residents affected in the reporting period. Lower is better.
| Pressure injuries | 0% |
| Restrictive practices | 54% |
| Unplanned weight loss | 9% |
| Falls | 29% |
| Falls causing major injury | 1% |
| Polypharmacy (9+ medicines) | 51% |
| Antipsychotic use | 13% |
Rooms and prices
This home hasn't shared its room prices with us yet. Check current room prices on My Aged Care or ask the home directly.
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Other homes nearby
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 2/5Quality Measures: 3/5 Care minutes: 155/day
Information on this page is provided from publicly available sources and/or information supplied by the provider. Prices, availability and services may change. Please confirm current information directly with the provider before making a decision.
Last checked: 31 October 2026.
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