Greenhill Manor
190 Princes Highway, Figtree NSW 2525
★★★★★
Overall Star Rating · October 2026 government data
Run by Greenhill Manor Pty Ltd Private for Profit Medium home 98 places Metropolitan
Star Ratings breakdown
| Category | This home | Figtree average | NSW average |
|---|---|---|---|
| Overall | ★★★★★ 4 | 3.7 | 3.9 |
| Residents' Experience | ★★★★★ 4 | 3.3 | 3.8 |
| Compliance | ★★★★★ 5 | 5 | 4.8 |
| Staffing | ★★★★★ 4 | 3 | 3.1 |
| Quality Measures | ★★★★★ 2 | 2.7 | 3.2 |
Rating over time
| Release | Overall | Residents' Experience | Compliance | Staffing | Quality Measures |
|---|---|---|---|---|---|
| October 2026 | 4 | 4 | 5 | 4 | 2 |
| August 2026 | 4 | 4 | 5 | 3 | 3 |
| May 2026 | 4 | 4 | 5 | 3 | 3 |
| February 2026 | 4 | 4 | 4 | 3 | 3 |
| October 2025 | 3 | 4 | 4 | 2 | 3 |
| August 2025 | 3 | 4 | 4 | 2 | 3 |
Staffing
Residents received an average of 214 minutes of care per day (target 210), including 48 minutes from registered nurses (target 43).
| Actual | Target | |
|---|---|---|
| Total care minutes | 214 | 210 |
| Registered nurse minutes | 48 | 43 |
Compliance
Directions - To revise Plans for Continuous Improvements (PCI) applied 22 Feb 2023, ends 22 Feb 2023.
No current regulatory decisions and no Quality Standards grades recorded, whilst operating continuously for over 3 years.
Quality measures
Percentage of residents affected in the reporting period. Lower is better.
| Pressure injuries | 0% |
| Restrictive practices | 19% |
| Unplanned weight loss | 13% |
| Falls | 32% |
| Falls causing major injury | 4% |
| Polypharmacy (9+ medicines) | 17% |
| Antipsychotic use | 9% |
What residents said
Residents' Experience survey, 2026. Percentage of residents answering each way.
| Topic | Always | Most of the time | Some of the time | Never |
|---|---|---|---|---|
| Food | 37% | 21% | 21% | 21% |
| Safety | 89% | 5% | 0% | 5% |
| Operation | 53% | 26% | 21% | 0% |
| Care Need | 74% | 11% | 11% | 5% |
| Competent | 58% | 32% | 11% | 0% |
| Independent | 68% | 5% | 5% | 21% |
| Explain | 63% | 16% | 16% | 5% |
| Respect | 68% | 32% | 0% | 0% |
| Follow Up | 74% | 5% | 16% | 5% |
| Caring | 79% | 21% | 0% | 0% |
| Voice | 89% | 0% | 0% | 11% |
| Home | 79% | 16% | 5% | 0% |
Rooms and prices
This home hasn't shared its room prices with us yet. Check current room prices on My Aged Care or ask the home directly.
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Other homes nearby
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★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 3/5Quality Measures: 3/5 Care minutes: 204/day
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★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 2/5Quality Measures: 3/5 Care minutes: 249/day
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 3/5Quality Measures: 3/5 Care minutes: 228/day
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 2/5Quality Measures: 1/5 Care minutes: 239/day
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★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 5/5Quality Measures: 3/5 Care minutes: 259/day
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 3/5Quality Measures: 2/5 Care minutes: 247/day
Information on this page is provided from publicly available sources and/or information supplied by the provider. Prices, availability and services may change. Please confirm current information directly with the provider before making a decision.
Last checked: 31 October 2026.
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