Hamlyn Terrace Care Community
102 Louisiana Road, Hamlyn Terrace NSW 2259
★★★★★
Overall Star Rating · October 2026 government data
Run by DPG Services Pty Ltd Private for Profit Large home 150 places Metropolitan
Star Ratings breakdown
| Category | This home | Hamlyn Terrace average | NSW average |
|---|---|---|---|
| Overall | ★★★★★ 3 | 3.7 | 3.9 |
| Residents' Experience | ★★★★★ 3 | 4 | 3.8 |
| Compliance | ★★★★★ 4 | 4.7 | 4.8 |
| Staffing | ★★★★★ 2 | 2.3 | 3.1 |
| Quality Measures | ★★★★★ 2 | 2.7 | 3.2 |
Rating over time
| Release | Overall | Residents' Experience | Compliance | Staffing | Quality Measures |
|---|---|---|---|---|---|
| October 2026 | 3 | 3 | 4 | 2 | 2 |
| August 2026 | 3 | 4 | 4 | 1 | 2 |
| May 2026 | — | 4 | — | — | 3 |
| February 2026 | — | 4 | — | — | — |
| October 2025 | — | — | — | — | — |
| August 2025 | — | — | — | — | — |
Staffing
Residents received an average of 200 minutes of care per day (target 215), including 45 minutes from registered nurses (target 44).
| Actual | Target | |
|---|---|---|
| Total care minutes | 200 | 215 |
| Registered nurse minutes | 45 | 44 |
Compliance
No Regulatory decisions, and no Quality Standards grades recorded whilst operating continuously for over one year.
Quality measures
Percentage of residents affected in the reporting period. Lower is better.
| Pressure injuries | 0% |
| Restrictive practices | 10% |
| Unplanned weight loss | 10% |
| Falls | 33% |
| Falls causing major injury | 3% |
| Polypharmacy (9+ medicines) | 35% |
| Antipsychotic use | 10% |
What residents said
Residents' Experience survey, 2026. Percentage of residents answering each way.
| Topic | Always | Most of the time | Some of the time | Never |
|---|---|---|---|---|
| Food | 22% | 48% | 19% | 11% |
| Safety | 81% | 15% | 0% | 4% |
| Operation | 22% | 74% | 0% | 4% |
| Care Need | 48% | 41% | 7% | 4% |
| Competent | 19% | 63% | 19% | 0% |
| Independent | 56% | 33% | 7% | 4% |
| Explain | 26% | 56% | 15% | 4% |
| Respect | 74% | 22% | 0% | 4% |
| Follow Up | 41% | 41% | 15% | 4% |
| Caring | 67% | 26% | 7% | 0% |
| Voice | 81% | 11% | 7% | 0% |
| Home | 78% | 15% | 7% | 0% |
Rooms and prices
This home hasn't shared its room prices with us yet. Check current room prices on My Aged Care or ask the home directly.
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Other homes nearby
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★★★★★Residents' Experience: 4/5Compliance: 4/5Staffing: 1/5Quality Measures: 1/5 Care minutes: 205/day
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★★★★★Residents' Experience: 5/5Compliance: 5/5Staffing: 2/5Quality Measures: 4/5 Care minutes: 203/day
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★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 3/5Quality Measures: 2/5 Care minutes: 219/day
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 1/5Quality Measures: 2/5 Care minutes: 208/day
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 3/5Quality Measures: 2/5 Care minutes: 218/day
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 5/5Quality Measures: 4/5 Care minutes: 241/day
Information on this page is provided from publicly available sources and/or information supplied by the provider. Prices, availability and services may change. Please confirm current information directly with the provider before making a decision.
Last checked: 31 October 2026.
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