Helping Hand Aged Care - Ingle Farm
7 Shackleton Avenue, Ingle Farm SA 5098
★★★★★
Overall Star Rating · October 2026 government data
Run by Helping Hand Aged Care Inc Not for Profit Medium home 96 places Metropolitan
Star Ratings breakdown
| Category | This home | Ingle Farm average | SA average |
|---|---|---|---|
| Overall | ★★★★★ 3 | 3.5 | 3.7 |
| Residents' Experience | ★★★★★ 3 | 3 | 3.2 |
| Compliance | ★★★★★ 5 | 5 | 4.9 |
| Staffing | ★★★★★ 3 | 3.5 | 3.3 |
| Quality Measures | ★★★★★ 2 | 2.5 | 3.1 |
Rating over time
| Release | Overall | Residents' Experience | Compliance | Staffing | Quality Measures |
|---|---|---|---|---|---|
| October 2026 | 3 | 3 | 5 | 3 | 2 |
| August 2026 | 3 | 3 | 5 | 2 | 2 |
| May 2026 | 3 | 3 | 5 | 3 | 1 |
| February 2026 | 3 | 3 | 5 | 3 | 1 |
| October 2025 | 4 | 3 | 5 | 3 | 3 |
| August 2025 | 4 | 3 | 5 | 3 | 3 |
Staffing
Residents received an average of 217 minutes of care per day (target 215), including 45 minutes from registered nurses (target 44).
| Actual | Target | |
|---|---|---|
| Total care minutes | 217 | 215 |
| Registered nurse minutes | 45 | 44 |
Compliance
Notice of Non-Compliance (NCN) applied 27 May 2022, ends 12 Jul 2022.
Quality measures
Percentage of residents affected in the reporting period. Lower is better.
| Pressure injuries | 1% |
| Restrictive practices | 26% |
| Unplanned weight loss | 7% |
| Falls | 32% |
| Falls causing major injury | 1% |
| Polypharmacy (9+ medicines) | 30% |
| Antipsychotic use | 10% |
What residents said
Residents' Experience survey, 2025. Percentage of residents answering each way.
| Topic | Always | Most of the time | Some of the time | Never |
|---|---|---|---|---|
| Food | 37% | 42% | 16% | 5% |
| Safety | 74% | 21% | 5% | 0% |
| Operation | 32% | 42% | 26% | 0% |
| Care Need | 68% | 11% | 21% | 0% |
| Competent | 32% | 53% | 16% | 0% |
| Independent | 68% | 16% | 5% | 11% |
| Explain | 37% | 32% | 21% | 11% |
| Respect | 53% | 42% | 5% | 0% |
| Follow Up | 32% | 42% | 26% | 0% |
| Caring | 58% | 32% | 11% | 0% |
| Voice | 53% | 26% | 21% | 0% |
| Home | 58% | 26% | 16% | 0% |
Rooms and prices
This home hasn't shared its room prices with us yet. Check current room prices on My Aged Care or ask the home directly.
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★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 4/5Quality Measures: 3/5 Care minutes: 228/day
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★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 2/5Quality Measures: 3/5 Care minutes: 226/day
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★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 5/5Quality Measures: 3/5 Care minutes: 247/day
Information on this page is provided from publicly available sources and/or information supplied by the provider. Prices, availability and services may change. Please confirm current information directly with the provider before making a decision.
Last checked: 31 October 2026.
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