Helping Hand Aged Care - Parafield Gardens
437 Salisbury Highway, Parafield Gardens SA 5107
★★★★★
Overall Star Rating · October 2026 government data
Run by Helping Hand Aged Care Inc Not for Profit Medium home 80 places Metropolitan
Star Ratings breakdown
| Category | This home | Parafield Gardens average | SA average |
|---|---|---|---|
| Overall | ★★★★★ 3 | 3.5 | 3.7 |
| Residents' Experience | ★★★★★ 3 | 3 | 3.2 |
| Compliance | ★★★★★ 5 | 5 | 4.9 |
| Staffing | ★★★★★ 3 | 3.5 | 3.3 |
| Quality Measures | ★★★★★ 1 | 2 | 3.1 |
Rating over time
| Release | Overall | Residents' Experience | Compliance | Staffing | Quality Measures |
|---|---|---|---|---|---|
| October 2026 | 3 | 3 | 5 | 3 | 1 |
| August 2026 | 3 | 3 | 5 | 3 | 1 |
| May 2026 | 3 | 3 | 5 | 3 | 1 |
| February 2026 | 3 | 3 | 5 | 3 | 2 |
| October 2025 | 4 | 3 | 5 | 3 | 3 |
| August 2025 | 4 | 3 | 5 | 3 | 3 |
Staffing
Residents received an average of 225 minutes of care per day (target 224), including 46 minutes from registered nurses (target 45).
| Actual | Target | |
|---|---|---|
| Total care minutes | 225 | 224 |
| Registered nurse minutes | 46 | 45 |
Compliance
Directions - To revise Plans for Continuous Improvements (PCI) applied 18 Feb 2021, ends 5 Oct 2021.
Quality measures
Percentage of residents affected in the reporting period. Lower is better.
| Pressure injuries | 1% |
| Restrictive practices | 23% |
| Unplanned weight loss | 6% |
| Falls | 32% |
| Falls causing major injury | 1% |
| Polypharmacy (9+ medicines) | 44% |
| Antipsychotic use | 15% |
What residents said
Residents' Experience survey, 2026. Percentage of residents answering each way.
| Topic | Always | Most of the time | Some of the time | Never |
|---|---|---|---|---|
| Food | 12% | 38% | 38% | 12% |
| Safety | 69% | 31% | 0% | 0% |
| Operation | 50% | 31% | 19% | 0% |
| Care Need | 56% | 38% | 6% | 0% |
| Competent | 38% | 56% | 6% | 0% |
| Independent | 56% | 19% | 12% | 12% |
| Explain | 38% | 31% | 25% | 6% |
| Respect | 69% | 31% | 0% | 0% |
| Follow Up | 38% | 50% | 12% | 0% |
| Caring | 69% | 31% | 0% | 0% |
| Voice | 62% | 31% | 6% | 0% |
| Home | 38% | 44% | 19% | 0% |
Rooms and prices
This home hasn't shared its room prices with us yet. Check current room prices on My Aged Care or ask the home directly.
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Other homes nearby
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★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 4/5Quality Measures: 3/5 Care minutes: 220/day
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 3/5Quality Measures: 3/5 Care minutes: 214/day
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★★★★★Residents' Experience: 4/5Compliance: 4/5Staffing: 5/5Quality Measures: 2/5 Care minutes: 265/day
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Residents' Experience: 3/5Compliance: 5/5Staffing: —/5Quality Measures: 1/5
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★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 5/5Quality Measures: 3/5 Care minutes: 226/day
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★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 2/5Quality Measures: 3/5 Care minutes: 224/day
Information on this page is provided from publicly available sources and/or information supplied by the provider. Prices, availability and services may change. Please confirm current information directly with the provider before making a decision.
Last checked: 31 October 2026.
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