Infinite Care Tweed
27 Stott Street, Tweed Heads West NSW 2485
★★★★★
Overall Star Rating · October 2026 government data
Run by TEMAHL (AUST) PTY. LTD. Private for Profit Large home 109 places Metropolitan
Star Ratings breakdown
| Category | This home | Tweed Heads West average | NSW average |
|---|---|---|---|
| Overall | ★★★★★ 3 | 3 | 3.9 |
| Residents' Experience | ★★★★★ 3 | 3 | 3.8 |
| Compliance | ★★★★★ 5 | 5 | 4.8 |
| Staffing | ★★★★★ 2 | 2 | 3.1 |
| Quality Measures | ★★★★★ 2 | 2.5 | 3.2 |
Rating over time
| Release | Overall | Residents' Experience | Compliance | Staffing | Quality Measures |
|---|---|---|---|---|---|
| October 2026 | 3 | 3 | 5 | 2 | 2 |
| August 2026 | 3 | 3 | 5 | 2 | 2 |
| May 2026 | 3 | 3 | 5 | 2 | 3 |
| February 2026 | 3 | 3 | 4 | 3 | 3 |
| October 2025 | 3 | 3 | 4 | 3 | 3 |
| August 2025 | 3 | 3 | 4 | 2 | 3 |
Staffing
Residents received an average of 218 minutes of care per day (target 220), including 46 minutes from registered nurses (target 45).
| Actual | Target | |
|---|---|---|
| Total care minutes | 218 | 220 |
| Registered nurse minutes | 46 | 45 |
Compliance
Directions - To revise Plans for Continuous Improvements (PCI) applied 9 Feb 2023, ends 1 Mar 2023.
No current regulatory decisions and no Quality Standards grades recorded, whilst operating continuously for over 3 years.
Quality measures
Percentage of residents affected in the reporting period. Lower is better.
| Pressure injuries | 0% |
| Restrictive practices | 29% |
| Unplanned weight loss | 12% |
| Falls | 40% |
| Falls causing major injury | 2% |
| Polypharmacy (9+ medicines) | 40% |
| Antipsychotic use | 3% |
What residents said
Residents' Experience survey, 2026. Percentage of residents answering each way.
| Topic | Always | Most of the time | Some of the time | Never |
|---|---|---|---|---|
| Food | 14% | 33% | 52% | 0% |
| Safety | 71% | 24% | 5% | 0% |
| Operation | 38% | 24% | 29% | 10% |
| Care Need | 48% | 38% | 10% | 5% |
| Competent | 29% | 48% | 19% | 5% |
| Independent | 62% | 14% | 10% | 14% |
| Explain | 33% | 33% | 24% | 10% |
| Respect | 57% | 38% | 5% | 0% |
| Follow Up | 38% | 33% | 19% | 10% |
| Caring | 52% | 33% | 14% | 0% |
| Voice | 71% | 10% | 19% | 0% |
| Home | 67% | 14% | 14% | 5% |
Rooms and prices
This home hasn't shared its room prices with us yet. Check current room prices on My Aged Care or ask the home directly.
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Other homes nearby
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★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 2/5Quality Measures: 3/5 Care minutes: 219/day
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 2/5Quality Measures: 1/5 Care minutes: 227/day
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★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 1/5Quality Measures: 3/5 Care minutes: 214/day
-
★★★★★Residents' Experience: 4/5Compliance: 4/5Staffing: 4/5Quality Measures: 4/5 Care minutes: 225/day
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★★★★★Residents' Experience: 3/5Compliance: 4/5Staffing: 2/5Quality Measures: 1/5 Care minutes: 215/day
-
★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 3/5Quality Measures: 5/5 Care minutes: 226/day
Information on this page is provided from publicly available sources and/or information supplied by the provider. Prices, availability and services may change. Please confirm current information directly with the provider before making a decision.
Last checked: 31 October 2026.
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