Jacaranda Grove
Cessnock NSW 2325
★★★★★
Overall Star Rating · October 2026 government data
Run by Northern Coalfields Community Care Association Ltd Not for Profit Medium home Large rural towns
Homes marked ◌ are placed at the suburb centre because their exact address isn't in the latest government service list.
Star Ratings breakdown
| Category | This home | Cessnock average | NSW average |
|---|---|---|---|
| Overall | ★★★★★ 4 | 3.8 | 3.9 |
| Residents' Experience | ★★★★★ 5 | 4.2 | 3.8 |
| Compliance | ★★★★★ 4 | 4.2 | 4.8 |
| Staffing | ★★★★★ 3 | 2 | 3.1 |
| Quality Measures | ★★★★★ 3 | 3.2 | 3.2 |
Rating over time
| Release | Overall | Residents' Experience | Compliance | Staffing | Quality Measures |
|---|---|---|---|---|---|
| October 2026 | 4 | 5 | 4 | 3 | 3 |
| August 2026 | 5 | 5 | 5 | 5 | 3 |
| May 2026 | 4 | 5 | 5 | 3 | 3 |
| February 2026 | 4 | 5 | 5 | 3 | 4 |
| October 2025 | 4 | 4 | 5 | 4 | 4 |
| August 2025 | 4 | 4 | 5 | 4 | 5 |
Staffing
Residents received an average of 217 minutes of care per day (target 217), including 47 minutes from registered nurses (target 44).
| Actual | Target | |
|---|---|---|
| Total care minutes | 217 | 217 |
| Registered nurse minutes | 47 | 44 |
Compliance
Notice of Non-Compliance (NCN) applied 23 Dec 2016, ends 10 Mar 2017.
Conformance without exceeding grade.
| Standard 1: The individual | Conformance |
| Standard 2: The organisation | Conformance |
| Standard 3: The care and services | Conformance |
| Standard 4: The environment | Conformance |
| Standard 5: Clinical care | Conformance |
| Standard 6: Food and nutrition | Conformance |
| Standard 7: The residential community | Conformance |
Quality measures
Percentage of residents affected in the reporting period. Lower is better.
| Pressure injuries | 0% |
| Restrictive practices | 11% |
| Unplanned weight loss | 5% |
| Falls | 10% |
| Falls causing major injury | 0% |
| Polypharmacy (9+ medicines) | 34% |
| Antipsychotic use | 4% |
What residents said
Residents' Experience survey, 2025. Percentage of residents answering each way.
| Topic | Always | Most of the time | Some of the time | Never |
|---|---|---|---|---|
| Food | 23% | 54% | 15% | 8% |
| Safety | 100% | 0% | 0% | 0% |
| Operation | 62% | 38% | 0% | 0% |
| Care Need | 100% | 0% | 0% | 0% |
| Competent | 85% | 15% | 0% | 0% |
| Independent | 85% | 15% | 0% | 0% |
| Explain | 62% | 38% | 0% | 0% |
| Respect | 100% | 0% | 0% | 0% |
| Follow Up | 69% | 31% | 0% | 0% |
| Caring | 92% | 8% | 0% | 0% |
| Voice | 100% | 0% | 0% | 0% |
| Home | 92% | 8% | 0% | 0% |
Rooms and prices
This home hasn't shared its room prices with us yet. Check current room prices on My Aged Care or ask the home directly.
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Other homes nearby
-
★★★★★Residents' Experience: 4/5Compliance: 4/5Staffing: 3/5Quality Measures: 4/5 Care minutes: 215/day
-
★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 1/5Quality Measures: 5/5 Care minutes: 218/day
-
★★★★★Residents' Experience: 4/5Compliance: 4/5Staffing: 1/5Quality Measures: 1/5 Care minutes: 222/day
Information on this page is provided from publicly available sources and/or information supplied by the provider. Prices, availability and services may change. Please confirm current information directly with the provider before making a decision.
Last checked: 31 October 2026.
Map location is approximate (centre of Cessnock).
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