Jacaranda Village
4-8 Calotis Street, Red Cliffs VIC 3496
★★★★★
Overall Star Rating · October 2026 government data
Run by Red Cliffs and Community Aged Care Services Inc Not for Profit Medium home 75 places Large rural towns
Star Ratings breakdown
| Category | This home | Red Cliffs average | VIC average |
|---|---|---|---|
| Overall | ★★★★★ 4 | 4 | 3.8 |
| Residents' Experience | ★★★★★ 4 | 4 | 3.6 |
| Compliance | ★★★★★ 5 | 5 | 4.8 |
| Staffing | ★★★★★ 2 | 2 | 3.3 |
| Quality Measures | ★★★★★ 4 | 4 | 3 |
This is the only home in Red Cliffs, so the suburb average is this home's own rating.
Rating over time
| Release | Overall | Residents' Experience | Compliance | Staffing | Quality Measures |
|---|---|---|---|---|---|
| October 2026 | 4 | 4 | 5 | 2 | 4 |
| August 2026 | 4 | 4 | 4 | 4 | 3 |
| May 2026 | 4 | 4 | 4 | 4 | 2 |
| February 2026 | 3 | 4 | 4 | 2 | 3 |
| October 2025 | 4 | 4 | 4 | 2 | 4 |
| August 2025 | 4 | 4 | 4 | 2 | 4 |
Staffing
Residents received an average of 216 minutes of care per day (target 219), including 47 minutes from registered nurses (target 44).
| Actual | Target | |
|---|---|---|
| Total care minutes | 216 | 219 |
| Registered nurse minutes | 47 | 44 |
Compliance
Directions - To revise Plans for Continuous Improvements (PCI) applied 22 May 2023, ends 9 Aug 2023.
No current regulatory decisions and no Quality Standards grades recorded, whilst operating continuously for over 3 years.
Quality measures
Percentage of residents affected in the reporting period. Lower is better.
| Pressure injuries | 2% |
| Restrictive practices | 6% |
| Unplanned weight loss | 8% |
| Falls | 24% |
| Falls causing major injury | 0% |
| Polypharmacy (9+ medicines) | 29% |
| Antipsychotic use | 0% |
What residents said
Residents' Experience survey, 2026. Percentage of residents answering each way.
| Topic | Always | Most of the time | Some of the time | Never |
|---|---|---|---|---|
| Food | 43% | 29% | 21% | 7% |
| Safety | 79% | 21% | 0% | 0% |
| Operation | 57% | 29% | 14% | 0% |
| Care Need | 57% | 43% | 0% | 0% |
| Competent | 43% | 50% | 7% | 0% |
| Independent | 71% | 29% | 0% | 0% |
| Explain | 50% | 14% | 36% | 0% |
| Respect | 71% | 29% | 0% | 0% |
| Follow Up | 36% | 50% | 14% | 0% |
| Caring | 71% | 21% | 7% | 0% |
| Voice | 50% | 50% | 0% | 0% |
| Home | 57% | 21% | 0% | 21% |
Rooms and prices
This home hasn't shared its room prices with us yet. Check current room prices on My Aged Care or ask the home directly.
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Other homes nearby
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★★★★★Residents' Experience: 3/5Compliance: 4/5Staffing: 2/5Quality Measures: 2/5 Care minutes: 210/day
Information on this page is provided from publicly available sources and/or information supplied by the provider. Prices, availability and services may change. Please confirm current information directly with the provider before making a decision.
Last checked: 31 October 2026.
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