Margery Cole Residential Care Service
Matthews Crescent, Traralgon VIC 3844
★★★★★
Overall Star Rating · October 2026 government data
Run by Yallambee Traralgon Village For The Aged Inc Not for Profit Large home 120 places Large rural towns
Star Ratings breakdown
| Category | This home | Traralgon average | VIC average |
|---|---|---|---|
| Overall | ★★★★★ 5 | 3.8 | 3.8 |
| Residents' Experience | ★★★★★ 4 | 3.8 | 3.6 |
| Compliance | ★★★★★ 5 | 5 | 4.8 |
| Staffing | ★★★★★ 5 | 3 | 3.3 |
| Quality Measures | ★★★★★ 4 | 3.3 | 3 |
Rating over time
| Release | Overall | Residents' Experience | Compliance | Staffing | Quality Measures |
|---|---|---|---|---|---|
| October 2026 | 5 | 4 | 5 | 5 | 4 |
| August 2026 | 5 | 4 | 5 | 5 | 4 |
| May 2026 | 4 | 4 | 5 | 5 | 3 |
| February 2026 | 5 | 4 | 5 | 5 | 4 |
| October 2025 | 5 | 4 | 5 | 5 | 4 |
| August 2025 | 5 | 4 | 5 | 5 | 4 |
Staffing
Residents received an average of 224 minutes of care per day (target 201), including 51 minutes from registered nurses (target 41).
| Actual | Target | |
|---|---|---|
| Total care minutes | 224 | 201 |
| Registered nurse minutes | 51 | 41 |
Compliance
Incident management compliance notice (IMCN) Type A applied 12 Nov 2021, ends 24 Feb 2022.
Quality measures
Percentage of residents affected in the reporting period. Lower is better.
| Pressure injuries | 0% |
| Restrictive practices | 2% |
| Unplanned weight loss | 5% |
| Falls | 31% |
| Falls causing major injury | 2% |
| Polypharmacy (9+ medicines) | 34% |
| Antipsychotic use | 9% |
What residents said
Residents' Experience survey, 2026. Percentage of residents answering each way.
| Topic | Always | Most of the time | Some of the time | Never |
|---|---|---|---|---|
| Food | 38% | 29% | 29% | 4% |
| Safety | 92% | 4% | 4% | 0% |
| Operation | 58% | 29% | 12% | 0% |
| Care Need | 83% | 17% | 0% | 0% |
| Competent | 67% | 29% | 4% | 0% |
| Independent | 88% | 8% | 4% | 0% |
| Explain | 71% | 21% | 8% | 0% |
| Respect | 83% | 12% | 4% | 0% |
| Follow Up | 62% | 29% | 8% | 0% |
| Caring | 79% | 21% | 0% | 0% |
| Voice | 92% | 4% | 4% | 0% |
| Home | 79% | 12% | 4% | 4% |
Rooms and prices
This home hasn't shared its room prices with us yet. Check current room prices on My Aged Care or ask the home directly.
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Other homes nearby
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★★★★★Residents' Experience: 5/5Compliance: 5/5Staffing: 2/5Quality Measures: 4/5 Care minutes: 212/day
-
Residents' Experience: 4/5Compliance: 5/5Staffing: —/5Quality Measures: 5/5
-
★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 2/5Quality Measures: 1/5 Care minutes: 223/day
-
★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 1/5Quality Measures: 3/5 Care minutes: 197/day
-
★★★★★Residents' Experience: 3/5Compliance: 5/5Staffing: 5/5Quality Measures: 3/5 Care minutes: 466/day
Information on this page is provided from publicly available sources and/or information supplied by the provider. Prices, availability and services may change. Please confirm current information directly with the provider before making a decision.
Last checked: 31 October 2026.
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