Regis Capel Sound
34 A Balaka Street, Capel Sound VIC 3940
★★★★★
Overall Star Rating · October 2026 government data
Run by Regis Aged Care Pty Ltd Private for Profit Large home 170 places Metropolitan
Star Ratings breakdown
| Category | This home | Capel Sound average | VIC average |
|---|---|---|---|
| Overall | ★★★★★ 3 | 3.5 | 3.8 |
| Residents' Experience | ★★★★★ 3 | 3.5 | 3.6 |
| Compliance | ★★★★★ 4 | 4.5 | 4.8 |
| Staffing | ★★★★★ 2 | 3 | 3.3 |
| Quality Measures | ★★★★★ 3 | 2.8 | 3 |
Rating over time
| Release | Overall | Residents' Experience | Compliance | Staffing | Quality Measures |
|---|---|---|---|---|---|
| October 2026 | 3 | 3 | 4 | 2 | 3 |
| August 2026 | 3 | 3 | 4 | 2 | 3 |
| May 2026 | 3 | 3 | 4 | 3 | 3 |
| February 2026 | 3 | 3 | 4 | 3 | 3 |
| October 2025 | — | — | — | 3 | 3 |
| August 2025 | — | — | — | — | — |
Staffing
Residents received an average of 206 minutes of care per day (target 213), including 46 minutes from registered nurses (target 43).
| Actual | Target | |
|---|---|---|
| Total care minutes | 206 | 213 |
| Registered nurse minutes | 46 | 43 |
Compliance
No Regulatory decisions, and no Quality Standards grades recorded whilst operating continuously for over one year.
Quality measures
Percentage of residents affected in the reporting period. Lower is better.
| Pressure injuries | 0% |
| Restrictive practices | 15% |
| Unplanned weight loss | 6% |
| Falls | 28% |
| Falls causing major injury | 2% |
| Polypharmacy (9+ medicines) | 37% |
| Antipsychotic use | 14% |
What residents said
Residents' Experience survey, 2026. Percentage of residents answering each way.
| Topic | Always | Most of the time | Some of the time | Never |
|---|---|---|---|---|
| Food | 29% | 10% | 43% | 19% |
| Safety | 81% | 14% | 5% | 0% |
| Operation | 38% | 24% | 33% | 5% |
| Care Need | 81% | 14% | 5% | 0% |
| Competent | 48% | 24% | 29% | 0% |
| Independent | 81% | 10% | 5% | 5% |
| Explain | 76% | 5% | 5% | 14% |
| Respect | 81% | 14% | 5% | 0% |
| Follow Up | 43% | 24% | 14% | 19% |
| Caring | 81% | 10% | 10% | 0% |
| Voice | 90% | 5% | 5% | 0% |
| Home | 52% | 14% | 10% | 24% |
Rooms and prices
This home hasn't shared its room prices with us yet. Check current room prices on My Aged Care or ask the home directly.
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Other homes nearby
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 5/5Quality Measures: 3/5 Care minutes: 473/day
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 3/5Quality Measures: 2/5 Care minutes: 221/day
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★★★★★Residents' Experience: 3/5Compliance: 4/5Staffing: 2/5Quality Measures: 3/5 Care minutes: 221/day
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★★★★★Residents' Experience: 4/5Compliance: 5/5Staffing: 2/5Quality Measures: 3/5 Care minutes: 218/day
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★★★★★Residents' Experience: 4/5Compliance: 4/5Staffing: 4/5Quality Measures: 3/5 Care minutes: 217/day
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★★★★★Residents' Experience: 3/5Compliance: 4/5Staffing: 2/5Quality Measures: 3/5 Care minutes: 211/day
Information on this page is provided from publicly available sources and/or information supplied by the provider. Prices, availability and services may change. Please confirm current information directly with the provider before making a decision.
Last checked: 31 October 2026.
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