SummitCare Smithfield
11 Nyora Avenue, Smithfield NSW 2164
★★★★★
Overall Star Rating · October 2026 government data
Run by STELCOM PTY. LIMITED Private for Profit Medium home 90 places Metropolitan
Star Ratings breakdown
| Category | This home | Smithfield average | NSW average |
|---|---|---|---|
| Overall | ★★★★★ 4 | 4.5 | 3.9 |
| Residents' Experience | ★★★★★ 4 | 4.5 | 3.8 |
| Compliance | ★★★★★ 5 | 5 | 4.8 |
| Staffing | ★★★★★ 3 | 3.5 | 3.1 |
| Quality Measures | ★★★★★ 5 | 4.5 | 3.2 |
Rating over time
| Release | Overall | Residents' Experience | Compliance | Staffing | Quality Measures |
|---|---|---|---|---|---|
| October 2026 | 4 | 4 | 5 | 3 | 5 |
| August 2026 | 4 | 3 | 5 | 3 | 5 |
| May 2026 | 4 | 3 | 5 | 3 | 5 |
| February 2026 | 4 | 3 | 5 | 3 | 5 |
| October 2025 | 4 | 3 | 5 | 3 | 5 |
| August 2025 | 4 | 3 | 5 | 3 | 5 |
Staffing
Residents received an average of 233 minutes of care per day (target 230), including 47 minutes from registered nurses (target 46).
| Actual | Target | |
|---|---|---|
| Total care minutes | 233 | 230 |
| Registered nurse minutes | 47 | 46 |
Compliance
Directions - To revise Plans for Continuous Improvements (PCI) applied 23 Dec 2020, ends 4 Mar 2021.
Quality measures
Percentage of residents affected in the reporting period. Lower is better.
| Pressure injuries | 0% |
| Restrictive practices | 4% |
| Unplanned weight loss | 0% |
| Falls | 24% |
| Falls causing major injury | 0% |
| Polypharmacy (9+ medicines) | 30% |
| Antipsychotic use | 3% |
What residents said
Residents' Experience survey, 2026. Percentage of residents answering each way.
| Topic | Always | Most of the time | Some of the time | Never |
|---|---|---|---|---|
| Food | 43% | 36% | 21% | 0% |
| Safety | 79% | 14% | 7% | 0% |
| Operation | 71% | 29% | 0% | 0% |
| Care Need | 93% | 7% | 0% | 0% |
| Competent | 57% | 43% | 0% | 0% |
| Independent | 50% | 50% | 0% | 0% |
| Explain | 50% | 36% | 0% | 14% |
| Respect | 71% | 29% | 0% | 0% |
| Follow Up | 79% | 14% | 7% | 0% |
| Caring | 64% | 36% | 0% | 0% |
| Voice | 64% | 36% | 0% | 0% |
| Home | 64% | 21% | 0% | 14% |
Rooms and prices
This home hasn't shared its room prices with us yet. Check current room prices on My Aged Care or ask the home directly.
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Information on this page is provided from publicly available sources and/or information supplied by the provider. Prices, availability and services may change. Please confirm current information directly with the provider before making a decision.
Last checked: 31 October 2026.
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