Uniting Elizabeth Gates and Alroy House Singleton
128 Blaxland Avenue, Singleton Heights NSW 2330
★★★★★
Overall Star Rating · October 2026 government data
Run by The Uniting Church in Australia Property Trust (NSW) Not for Profit Medium home 84 places Medium rural towns
Star Ratings breakdown
| Category | This home | Singleton Heights average | NSW average |
|---|---|---|---|
| Overall | ★★★★★ 3 | 3 | 3.9 |
| Residents' Experience | ★★★★★ 3 | 3 | 3.8 |
| Compliance | ★★★★★ 5 | 5 | 4.8 |
| Staffing | ★★★★★ 2 | 2 | 3.1 |
| Quality Measures | ★★★★★ 2 | 2 | 3.2 |
This is the only home in Singleton Heights, so the suburb average is this home's own rating.
Rating over time
| Release | Overall | Residents' Experience | Compliance | Staffing | Quality Measures |
|---|---|---|---|---|---|
| October 2026 | 3 | 3 | 5 | 2 | 2 |
| August 2026 | 4 | 3 | 5 | 3 | 3 |
| May 2026 | 4 | 3 | 5 | 3 | 4 |
| February 2026 | 4 | 3 | 5 | 3 | 4 |
| October 2025 | 4 | 4 | 5 | 3 | 2 |
| August 2025 | 4 | 4 | 5 | 3 | 3 |
Staffing
Residents received an average of 219 minutes of care per day (target 221), including 48 minutes from registered nurses (target 44).
| Actual | Target | |
|---|---|---|
| Total care minutes | 219 | 221 |
| Registered nurse minutes | 48 | 44 |
Compliance
No compliance details in this release.
Quality measures
Percentage of residents affected in the reporting period. Lower is better.
| Pressure injuries | 0% |
| Restrictive practices | 24% |
| Unplanned weight loss | 9% |
| Falls | 37% |
| Falls causing major injury | 2% |
| Polypharmacy (9+ medicines) | 41% |
| Antipsychotic use | 6% |
What residents said
Residents' Experience survey, 2025. Percentage of residents answering each way.
| Topic | Always | Most of the time | Some of the time | Never |
|---|---|---|---|---|
| Food | 41% | 18% | 41% | 0% |
| Safety | 53% | 41% | 6% | 0% |
| Operation | 47% | 41% | 12% | 0% |
| Care Need | 53% | 35% | 12% | 0% |
| Competent | 35% | 53% | 12% | 0% |
| Independent | 65% | 6% | 18% | 12% |
| Explain | 41% | 47% | 12% | 0% |
| Respect | 65% | 29% | 6% | 0% |
| Follow Up | 29% | 41% | 24% | 6% |
| Caring | 65% | 29% | 6% | 0% |
| Voice | 71% | 18% | 0% | 12% |
| Home | 71% | 24% | 6% | 0% |
Rooms and prices
This home hasn't shared its room prices with us yet. Check current room prices on My Aged Care or ask the home directly.
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Other homes nearby
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★★★★★Residents' Experience: 4/5Compliance: 4/5Staffing: 2/5Quality Measures: 3/5 Care minutes: 194/day
Information on this page is provided from publicly available sources and/or information supplied by the provider. Prices, availability and services may change. Please confirm current information directly with the provider before making a decision.
Last checked: 31 October 2026.
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